{"id":30211,"date":"2018-03-15T17:01:25","date_gmt":"2018-03-15T17:01:25","guid":{"rendered":"https:\/\/rtvnp.rs\/?p=30211"},"modified":"2018-03-15T19:44:20","modified_gmt":"2018-03-15T19:44:20","slug":"novopazarski-trgovci-na-garanciji-najvise-varaju-potrosace","status":"publish","type":"post","link":"https:\/\/arhiva.rtvnp.rs\/?p=30211","title":{"rendered":"Novopazarski trgovci na garanciji najvi\u0161e &#8220;varaju&#8221; potro\u0161a\u010de"},"content":{"rendered":"<p>Problemi koji mu\u010de potro\u0161a\u010de u Srbiji naj\u010de\u0161\u0107e su lo\u0161 kvalitet obu\u0107e i ode\u0107e, kao i stav trgovaca koji odbijaju reklamacije -rezultati su Nacionalne organizacije potro\u0161a\u010da Srbije objavljeni na Svetski dan potro\u0161a\u010da. Prema ovim podacima u periodu od 2011. do 2018. godine bilo je 31.104 reklamacija potro\u0161a\u010da, od \u010dega se tre\u0107ina odnosi na garanciju. Sli\u010dna situacija je i u Novom Pazaru gde je, kako ka\u017eu u tr\u017ei\u0161noj inspekciji, najve\u0107i problem nedovoljna informisanost potro\u0161a\u010da o pravima i na\u010dinima njihovog ostvarivanja.<\/p>\n<p>Potro\u0161a\u010di u Srbiji se najvi\u0161e \u017eale i na kvalitet telefona (14,48 odsto), patika (13,21 posto) i laptopova i tableta (7,03 posto), a, kada je re\u010d o uslugama, najvi\u0161e je pritu\u017ebi na ra\u010dun pretplate za mobilnu telefoniju (13,35 posto) i fiksni internet (5,85 procenata), na primer. Iz NOPS-a ocenjuju da je petogodi\u0161nja strategija za za\u0161titu potro\u0161a\u010da, koja isti\u010de ove godine, ostala &#8220;ve\u0107im delom mrtvo slovo na papiru&#8221; u Srbiji, budu\u0107i da, kako ka\u017eu, ni dr\u017eava, a jo\u0161 manje potro\u0161a\u010dke organizacije, ne mogu da garantuju da li je u pakovanju ono \u0161to pi\u0161e na deklaraciji.<\/p>\n<p>U Novom Pazaru sli\u010dna je situacija, a kako ka\u017ee \u0161ef tr\u017ei\u0161ne inspekcije Muamer Selmanovi\u0107, potro\u0161a\u010dima je neophodna bolja informisanost kako bi znali koja prava imaju i kome da se po\u017eale kada su ona ugro\u017eena.<\/p>\n<p>&#8220;Mi indirektno \u0161titimo prava potro\u0161a\u010da, dok su prava adresa za njih udru\u017eenja potro\u0161a\u010da, saveti potro\u0161a\u010da i sli\u010dne organizacije. Ipak, ukoliko imaju bilo kakve nedoumice tu smo da im pomognemo&#8221; &#8211; ka\u017ee Selmanovi\u0107.<\/p>\n<p>Selmanovi\u0107 isti\u010de da trgovci \u010desto poku\u0161avaju da prevare potro\u0161a\u010de najvi\u0161e kada je trajanje garancije u pitanju.<\/p>\n<p>&#8220;Zakonski za sve proizvode garancija je 24 meseca i sve ispod toga je nepo\u0161tovanje zakona. To treba da znaju potro\u0161a\u010di&#8221; &#8211; upozorava Selmanovi\u0107.<\/p>\n<p>Potro\u0161a\u010di u Novom Pazaru ali i u celoj Srbiji mnogo problema imaju kada je u pitanju online kupovina, pa tr\u017ei\u0161ni inspektor apeluje da se dobro raspitaju ko je prodavac i da jedino ukoliko je prodavac registrovan i ima status trgovca mo\u017ee ostvariti svoja prava ukoliko proizvod koji naru\u010di ne bude onakav kakav je o\u010dekivao.<\/p>\n<p>K.R.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-30212\" src=\"https:\/\/rtvnp.rs\/wp-content\/uploads\/2018\/03\/potrosaci-300x169.jpg\" alt=\"\" width=\"300\" height=\"169\" srcset=\"https:\/\/arhiva.rtvnp.rs\/wp-content\/uploads\/2018\/03\/potrosaci-300x169.jpg 300w, https:\/\/arhiva.rtvnp.rs\/wp-content\/uploads\/2018\/03\/potrosaci-768x432.jpg 768w, https:\/\/arhiva.rtvnp.rs\/wp-content\/uploads\/2018\/03\/potrosaci.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\u00a0 \u00a0\u00a0 <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-30213\" src=\"https:\/\/rtvnp.rs\/wp-content\/uploads\/2018\/03\/prava-potrosaca-300x169.jpg\" alt=\"\" width=\"300\" height=\"169\" srcset=\"https:\/\/arhiva.rtvnp.rs\/wp-content\/uploads\/2018\/03\/prava-potrosaca-300x169.jpg 300w, https:\/\/arhiva.rtvnp.rs\/wp-content\/uploads\/2018\/03\/prava-potrosaca-768x432.jpg 768w, https:\/\/arhiva.rtvnp.rs\/wp-content\/uploads\/2018\/03\/prava-potrosaca.jpg 800w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><iframe loading=\"lazy\" title=\"Obele\u017een Svetski dan potro\u0161a\u010da\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/r-XxOjsuKQg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Problemi koji mu\u010de potro\u0161a\u010de u Srbiji naj\u010de\u0161\u0107e su lo\u0161 kvalitet obu\u0107e i ode\u0107e, kao i stav trgovaca koji odbijaju reklamacije -rezultati su Nacionalne organizacije potro\u0161a\u010da Srbije objavljeni na Svetski dan potro\u0161a\u010da. Prema ovim podacima u periodu od 2011. do 2018. godine bilo je 31.104 reklamacija potro\u0161a\u010da, od \u010dega se tre\u0107ina odnosi na garanciju. Sli\u010dna situacija [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":30212,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-30211","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-drustvo"],"_links":{"self":[{"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=\/wp\/v2\/posts\/30211","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30211"}],"version-history":[{"count":0,"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=\/wp\/v2\/posts\/30211\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=\/wp\/v2\/media\/30212"}],"wp:attachment":[{"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30211"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=30211"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/arhiva.rtvnp.rs\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=30211"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}